I’m getting error trying to add Addon Domain
To add an Addon domain, the domains namservers need to be pointing to our server. If you get the following error “Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator […]
Do your web servers have SSD?
Yes all our web servers run SSD hard drives.
How to add an Addon Domain
An Addon Domain is a feature that allows another domain name to point to a different folder of your hosting account. This means you can host more than one website/domain name from within your cPanel account. To add an addon domain, login to your cPanel, navigate to Domains ➜ Addon Domains In the New Domain Name text […]
How do I cancel my hosting account
You can cancel your hosting account at anytime, there are no cancellation fees or costs. To cancel a hosting account login to our website, click Services ➜ My Services ➜ Active ➜ Request Cancellation in left menu. You can choose to cancel Immediately or at End of Billing Cycle. If you choose to cancel Immediately, […]
Using File Manager instead of FTP
An alternative to FTP is the cPanel File Manager. It is a very useful feature of cPanel. Quite often you will find the File Manager to be more easy and efficient to complete a task than using FTP. To access the File Manager login to cPanel and click the File Manager icon. A new window […]
How to setup my FTP program
We recommend using the free Filezilla FTP client. You can download Filezilla from here: https://filezilla-project.org/ Below are the standard settings to configure an FTP client. For FTP: Protocal: FTPHost/Hostname: ftp.yourdomain.com.auPort: 21Encryption: Use explicit FTP over TLS if availableLogon Type: NormalUsername: your cPanel usernamePassword: your cPanel password Go to the Transfer Settings tab: Tick on “Limit number of simultaneous […]
How to transfer a .COM.AU domain name
To transfer a .com.au, .net.au, org.au or .asn.au you will need the domain transfer password. You can obtain that from the current domain Registrar login. If you don’t have the login to the current Registrar you can request the password from this website https://pw.auda.org.au/ You can then place an order through our website for a […]
How to create an email account
Login to cPanel then click on the Email Accounts icon ➜ then click +CREATE ➜ then enter your email username ➜ enter a password ➜ set the Storage Space quota you want for the account ➜ then click +CREATE Once the email is created you can then setup the account on your PC and mobile […]
How to setup SSL on a non WordPress website
If you’re using other website software set the website domain URL settings to include “s” in the url eg. https://yourdomain.com.au/ If you’re not using any website software you can force SSL using an htaccess file in your public_html folder. Copy and paste this code into your htaccess file to force SSL on all pages of […]
My website still says “Not Secure”
If you have setup your website to use SSL but still getting the Not Secure message when visiting your website then there will be some files like images, css or js etc that don’t have the “s” in their URL address. To help identify the insecure files, open your website using Google Chrome web browser […]
