Do you provide backups of websites & emails?
Yes we automatically take daily backups of all hosting accounts. We retain 3 months of backups of each account. These backups include your entire cPanel hosting account including all files, emails, databases and settings. You can download these backups at anytime in cPanel : How to download daily backups You can also manually create and […]
How to backup a full account in cPanel
In cPanel you can easily take a Full cPanel Backup of your hosting account. This will create a zip file of all your files, databases, emails and settings. You can download the backup file to your computer for storage. Please note: we automatically backup your hosting account each day and store the backups externally to […]
How to create a MySQL database
To create a database and database user, login to cPanel and go to Databases ➜ MySQL Databases. On that page “Create New Database”. Then “Add New User”. Then “Add User to Database” and select all privileges. You can then start using the database with your website. Update your website configuration file to use the new database […]
How to manually upload a WordPress website
Get a Backup of your WordPress Files and Database To manually move a WordPress website you will need to get a backup of your WordPress files and database. You can get this from your existing web host. Upload your WordPress files to the public_html folder The WordPress files and folders need to be uploaded to […]
Do your web servers have NVME SSD disk drives?
Yes all our web servers run NVME SSD disk drives. NVME disk drives are much better than standard SSD disk drives. NVME disks function much faster and load web pages a lot quicker than standard SSD, up to 12 times faster. They are also a lot more expensive. All our servers have Enterprise NVME disk […]
How do I cancel my hosting account
You can cancel your hosting account at anytime, there are no cancellation fees or costs. To cancel a hosting account login to our website, click Services ➜ My Services ➜ Active ➜ Request Cancellation in left menu. You can choose to cancel Immediately or at End of Billing Cycle. If you choose to cancel Immediately, […]
Using File Manager instead of FTP
An alternative to FTP is the cPanel File Manager. It is a very useful feature of cPanel. Quite often you will find the File Manager to be more easy and efficient to complete a task than using FTP. To access the File Manager login to cPanel and click the File Manager icon. A new window […]
How to setup my FTP program
We recommend using the free Filezilla FTP client. You can download Filezilla from here: https://filezilla-project.org/ Below are the standard settings to configure an FTP client. For FTP: Protocol: FTPHost/Hostname: ftp.yourdomain.com.auPort: 21Encryption: Use explicit FTP over TLS if availableLogon Type: NormalUsername: your cPanel usernamePassword: your cPanel password Go to the Transfer Settings tab: Tick on “Limit number of simultaneous […]
How to transfer a .COM.AU domain name
To transfer a .com.au, .net.au, org.au or .asn.au you will need the domain transfer password. You can obtain that from the current domain Registrar login. If you don’t have the login to the current Registrar you can request the password from this website https://pw.auda.org.au/ You can then place an order through our website for a […]
How to create an email account in cPanel
https://youtu.be/y-JvtHIKKFY Login to cPanel then click on the Email Accounts icon link: ➜ then click +CREATE ➜ then enter your email username ➜ enter a password ➜ set the Storage Space quota you want for the account ➜ then click +CREATE Once the email is created you can then setup the account on your PC […]