Can I register .org.au or .asn.au?
To register a .org.au or .asn.au the organisation must be a non-commercial organisation registered as an Australian charity or Australian non-profit organisation or Australian incorporated association, otherwise the registration will be rejected by the Registrar. A complete list of eligibility requirements for .org.au and .asn.au can be found on the domain authority website auda.org.au.
I don’t have an ABN can I get a .com.au, .net.au, .org.au or .asn.au domain?
You must provide an active registered Australian entity ID to register any .au domain name. An ABN is the most common form of ID to register .com.au, .net.au, .org.au or .asn.au domains. However an ACN or a registered trademark or an incorporated association ID can also be used. To register a .org.au or .asn.au the […]
I registered a .org.au domain but it’s not working
.org.au domain registrations have to be manually reviewed by the domain Registrar to ensure the ABN/Incorporation number complies with the charity or non-profit incorporation requirements set by the domain authority auda.org.au. When ordering a .org.au domain registration it will initially enter a Pending Eligibility Review period by the Registrar. This process can take a couple […]
Can I purchase an IP address?
We do not offer unique dedicated IP addresses. Previously a unique dedicated IP address was required for SSL certificates. This is no longer the case. A unique dedicated IP address offers no advantage for SEO purposes. We use Mailchannels.com for all outgoing email. All email is sent from Mailchannels IP addresses.
How to change owners or ABN of a .AU domain name
A change of .au domain registrant ownership and ABN requires re-registration of the domain name and confirmation from the previous and new ABN owners. The process is initiated manually by us with the Registrar. We have to manually create an invoice first, once paid we can start the process with the Registrar. The cost is […]
How to download weekly cPanel backups
Our systems automatically take a weekly backup of all hosting accounts. We retain 2 weekly backups of each account remotely off site. These backups include your entire cPanel hosting account including all files, emails, databases and settings. Please note these automatic server backups are weekly. If you want to download a full backup of your […]
Do you provide backups of websites & emails?
Yes we automatically take weekly backups of all hosting accounts. We retain 2 weekly backups of each account remotely off site. These backups include your entire cPanel hosting account including all files, emails, databases and settings. You can download these backups at anytime in cPanel : How to download weekly cPanel backups You can also […]
How to backup a full account in cPanel
In cPanel you can easily take a Full cPanel Backup of your hosting account. This will create a zip file of all your files, databases, emails and settings. You can download the backup file to your computer for storage. Please note: we automatically backup your full hosting account each week and store the backups remotely. […]
How to create a MySQL database
To create a database and database user, login to cPanel and go to Databases ➜ MySQL Databases. On that page “Create New Database”. Then “Add New User”. Then “Add User to Database” and select all privileges. You can then start using the database with your website. Update your website configuration file to use the new database […]
How to manually upload a WordPress website
Get a Backup of your WordPress Files and Database To manually move a WordPress website you will need to get a backup of your WordPress files and database. You can get this from your existing web host. Upload your WordPress files to the public_html folder The WordPress files and folders need to be uploaded to […]
