If your current web hosting uses cPanel we can take a full backup of the account and import it to our servers. The import will include all website files, databases, email accounts and settings.
There is no downtime. Once we have imported the account you can update your domain nameservers to point to our servers. Then usually within a few minutes to a few hours it will start working on our servers.
Once you have placed a hosting order with us and your account is setup we can do the cPanel transfer.
We will require the login to your existing cPanel to do the import.
Once the transfer is completed you can update the domain nameservers, or get us to do that for you too, we will require the domain name registration management login to do that.
Contact us if you would like to arrange a cPanel transfer.