Web Hosting Support FAQ
Most Popular
Remote Database Connections
We don’t offer Remote Database Connections. This is outlined on our hosting page in the Hosting Features section:https://hostmate.com.au/web-hosting It’s a standard security measure for shared
Where can I manage my DNS Zones
If you have web hosting with us If you are using our web hosting you should edit your DNS zones/records using cPanel. Login to cPanel
How to add an email forwarder
To add an email forwarder login to cPanel then click Forwarders ➜ Add Forwarder ➜ enter the “Address to Forward” you want to create ➜
How to point another domain to my main domain website
To point another domain to your main hosting account domain is usually referred to as a Parked Domain. However in cPanel it is called an
What are my hosting nameservers
Nameservers are used to point your domain name to our web hosting servers. Once your domain is pointing to our servers your hosting and email
How to turn on domain WHOIS privacy ID protection
To turn on ID privacy protection you need to login to our website. Once logged in go to Domains ➜ My Domains ➜ Active (or
