Web Hosting Support FAQ
Most Popular
Can’t login to WordPress. User name and password not working.
There are a few things can do. 1. If you can’t login to WordPress, can try using the cPanel->WordPress Manager by Softaculous. Then click the
Site not showing for “Briefly unavailable for scheduled maintenance. Check back in a minute.”
Using FTP or the cPanel->File Manager you can check if there is a “.maintenance” file in the public_html folder and delete it. Or if its
How to Install WordPress
See our How to Install WordPress page here: https://hostmate.com.au/install-wordpress
How to Install SSL on a Domain in cPanel
Requirements for us to install your SSL: For SSL to be installed on a domain, the domain must be pointing to our servers. This is
Add a New Domain to cPanel (Addon Domain)
1. Login to cPanel. 2. Go to Domains page. 3. Click Create a New Domain button. 4. Enter your new domain without the “www.”. 5.
How to Run HTML Files as PHP Scripts
To run a .html or .htm file as a PHP script add the following line of code to your .htaccess file. AddHandler application/x-httpd-lsphp .htm .html