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Web Hosting Support FAQ

I’m getting error trying to add Addon Domain

To add an Addon domain, the domains namservers need to be pointing to our server.

If you get the following error “Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.”

For the above error: When creating an Addon domain make sure the DNS servers for the Addon domain are the same as the as DNS servers set for the main domain of the cPanel account you are adding on to.